RAG & Knowledge Platforms

Ground your AI in proprietary knowledge with enterprise-grade retrieval systems.

The Challenge

Models hallucinate without access to proprietary knowledge, making them unreliable for enterprise use cases. Generic LLMs cannot answer questions about your specific data, products, or processes. Simple vector search returns irrelevant context, chunking strategies fail on complex documents, and maintaining fresh, accurate knowledge at scale becomes overwhelming. Teams struggle to build retrieval systems that actually ground model outputs in factual, up-to-date information.

The Outcome

Grounded AI with your data that dramatically reduces hallucinations through optimized retrieval strategies. Hybrid search combines semantic and keyword matching for superior relevance, intelligent chunking preserves document structure and context, knowledge graphs capture relationships between concepts, and automated refresh pipelines keep information current. Your AI systems provide accurate, verifiable answers grounded in your organization's knowledge with full citation tracking for transparency.

What's Included

Capabilities

  • Hybrid search (semantic + keyword)
  • Advanced chunking strategies
  • Knowledge graph integration
  • Retrieval optimization
  • Citation & source tracking

Deliverables

  • Production vector database
  • Document processing pipeline
  • Retrieval API layer
  • Knowledge refresh automation
  • Relevance monitoring

Tooling

  • Multi-modal embeddings
  • Query optimization
  • Metadata filtering
  • Reranking mechanisms
  • Analytics dashboards

Our Infrastructure Capabilities

All our solutions are deployed on our production-grade cloud-native platform, designed for enterprise AI workloads at scale.

Cloud-Native Orchestration

  • Container-based workload management with automatic scaling
  • Self-healing infrastructure with automatic failure recovery
  • Multi-environment deployment pipelines (dev, staging, production)
  • Resource optimization and cost management at scale

GitOps & Automation

  • Declarative infrastructure management with version control
  • Automated deployment workflows with instant rollback
  • Complex data pipeline orchestration for ML and analytics
  • Continuous delivery with compliance and security gates

Architecture Overview

User Query
Query Embedding
Semantic Understanding
Query Enhancement
Metadata Filtering
Vector Search
Semantic Match
Keyword Search
Exact Match
Knowledge Graph
Relationships
Reranking & Context Selection
Relevance Optimization
LLM Generation
Context-Aware Response
Response + Citations
Source Attribution

Tech Stack

Vector Databases

Pinecone, Weaviate, Chroma, Qdrant, custom implementations

Embedding Models

OpenAI, Cohere, Voyage, custom fine-tuned models

Knowledge Graphs

Neo4j, Amazon Neptune, custom graph implementations

Document Processing

Unstructured, LlamaIndex, LangChain, custom parsers

Engagement Models

Sprint

2 weeks

Basic RAG implementation with vector search and simple chunking.

  • Vector database setup
  • Document ingestion
  • Basic retrieval API

Pilot

6-8 weeks

Production-ready knowledge platform with hybrid search and optimization.

  • Hybrid search implementation
  • Advanced chunking strategies
  • Knowledge graph integration
  • Relevance monitoring

Scale / Managed

Ongoing

Fully managed knowledge platform with continuous optimization.

  • 24/7 platform monitoring
  • Automated knowledge updates
  • Continuous relevance tuning
  • Multi-source integration

Risk & Compliance

Data Privacy & Security

  • End-to-end encryption for sensitive documents
  • Granular access controls and permissions
  • PII detection and masking in retrieval
  • On-premises deployment for maximum control

Auditability & Transparency

  • Complete audit trails of all document access
  • Source citation for every retrieved chunk
  • Retrieval quality metrics and monitoring
  • Data lineage tracking from source to output

Ready to ground your AI in your data?

Discover how our RAG platform can eliminate hallucinations and deliver accurate, verifiable answers.